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Hospitality Suite
Butler Hospital, Center House, First Floor
Enter through Sawyer Building lobby
345 Blackstone Boulevard
Providence, RI 02906
P: (401) 455-6548

Hours

Monday-Friday
9 a.m. - 2:30 p.m.
 Directions

The Hospitality Suite supports a smooth transition for patients to home or aftercare upon discharge. It offers a place to:

  • Collect belongings and valuables that have been in storage.
  • Gather educational materials.
  • Meet with pharmacist for medication reconciliation.
  • Wait for transportation, either from family, friend or RIPTA bus.

The space includes a large seating area where patients and family members can comfortably sit and browse educational materials or wait for transportation. There are snacks and beverages available. There is a desk where the hospitality staff provides assistance to discharging patients, return patients’ belongings, and answer any final questions patients may have. A private room is devoted to medication reconciliation.

Collecting belongings

During the admitting process, Butler’s security team assists patients in selecting the belongings that are allowable on the unit so they may be brought to their room. Belongings that are not permissible are placed in a storage bag and stored safely in a secured area of the Hospitality Suite. When patients are discharged, they pick up their belongings in the Hospitality Suite. The storage bags are not to be opened until patients have left the building.

Using educational resources

Patients and family members are encourage to take advantage of the many resources available through the education center, such as pamphlets and brochures, support group schedules, and informational DVDs. Information is available for all Butler programs as well as other community-based services.

Coordinating aftercare and medications

Staff will help with any final coordination. Additionally, patients who are on medications will meet with the pharmacist privately to review prescriptions and discuss any questions.

Meeting patients upon discharge

In November 2017, the Hospitality Suite was moved from first floor Riverview Building to first floor Center House, near the Sawyer Building lobby. Family and friends who are picking up patients may use Parking Lots A and enter through Sawyer Lobby. The Hospitality Suite is located to the left, past the reception desk. Entrance is immediately on left after entering Center House doorway.

Patients may choose to wait outside for their ride allowing for people to use the circular drive to pull up to Sawyer entrance without needing to park. Vehicles may not be left unattended. If patient is not ready for pick up, the driver should park the car in Lot A and check in at the Hospitality Suite.

Using RIPTA transportation

There is a RIPTA (Rhode Island Public Transportation Authority) bus stop near the Sawyer Building entrance. Bus Route 40 travels between Butler Hospital campus and Kennedy Plaza. For the most up to date route and schedule, visit ripta.com.